Thursday, September 6, 2007

Thing #14: IM

"How difficult it is to know the truth. I wonder if it is really possible to be absolutely truthful when you are alone. Truth, like time, is an idea arising from, and dependent upon, human intercourse."

As a communication tool that is less immediate than a phone conversation, but more immediate than e-mail, IM would serve reference services particularly well. Librarians could IM patrons and, if needed, each other, to help the patrons.

I wonder whether YackPack would be a nice application for distance education, with students logging in to chat with each other or with the professor.

VoIP is exciting, except that it means both the caller and the callee must be set up for it. If Reference and Circ want to set up computers for VoIP, then patrons would have another option for communicating-- but how many options do they need? The cost to the Library might outweigh the benefit to the patron (oh noes, is that heretical?).

I put the Meebo box on my blog, which is now looking extremely cluttered...

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